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YEARLY COMPULSORY TRAINING

Behaviours that Challenge and Conflict (V1.2023; 45 minutes)


Description
This module will discuss strategies on how management of resident behaviours occurs in a way that the safety of residents, staff and visitors is maintained.

Also explores different types of behaviours - its triggers and what you can use as de-escalation techniques to safely manage a situation of concern.

Course Duration: 45 minutes
Content
  • Behaviours that Challenge and Conflict (V1.2023; 45 minutes)
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 1 year
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