Course
Abuse / neglect / harassment / coercion (V1.2024, 30 minutes)
GENERAL FACILITY ORIENTATION
Abuse / neglect / harassment / coercion (V1.2024, 30 minutes)

This course will give you what the different types of abuse are and how you can prevent these.

Please note: we have a policy which is the guiding document for the creation of this module.


Who should take this course?

All facility staff


Course...

Accident/incident reporting and open disclosure (V1.2024, 25 minutes)
GENERAL FACILITY ORIENTATION
Accident/incident reporting and open disclosure (V1.2024, 25 minutes)
This course outlines the process of incident and accident reporting in our workplace and links this to our commitment to providing a safe environment, and open disclosure. Who is this for? All staff Course Duration: 25 minutes
Accounts Receivable Induction (V1.2023, 1 hour)
TOS TEAM SYSTEMS ORIENTATION
Accounts Receivable Induction (V1.2023, 1 hour)
A new resident is coming into one of our brilliant facilities. This is hopefully a fantastic move for the resident. This module guides you through the admissions process and outlines the key steps involved and what you'll be doing as part of...
Advocacy and Complaints Management (V1.2024; 30 minutes)
GENERAL FACILITY ORIENTATION
Advocacy and Complaints Management (V1.2024; 30 minutes)

In this learning module we will discuss Advocacy and Complaints Management as part of the Resident's Consumer Code of Rights.


As a care provider It is our responsibility to ensure that the residents in our care are safe and continuously supported...

Behaviours that Challenge and Conflict (V1.2023; 45 minutes)
YEARLY COMPULSORY TRAINING
Behaviours that Challenge and Conflict (V1.2023; 45 minutes)
This module will discuss strategies on how management of resident behaviours occurs in a way that the safety of residents, staff and visitors is maintained. Also explores different types of behaviours - its triggers and what you can use as...
Clinical Care and Clinical Observations (V1.2024; 1 hour 15 minutes)
GENERAL FACILITY ORIENTATION
Clinical Care and Clinical Observations (V1.2024; 1 hour 15 minutes)

We pride ourselves in our Care Philosophy of Caring is our Calling - delivering safe and quality care for every resident in Radius Care.


This module is an important one to enable all of us to do our best do what's appropriate for every one of our...

Clinical Quality Indicator Reports (V1.2022; 45 minutes)
TOS TEAM SYSTEMS ORIENTATION
Clinical Quality Indicator Reports (V1.2022; 45 minutes)
This course will give you an overview of the way we measure the quality of the clinical care at our sites, and how to access the reports you can use to assess this. There will be a separate module for you to view to look at how you analyse your...
Code of Rights (V1.2024, 35 minutes)
GENERAL FACILITY ORIENTATION
Code of Rights (V1.2024, 35 minutes)
Course Aim One of the key roles of care staff is understanding the Code of Rights. People who use a health or disability service are protected by the Code of Rights. This course explains the Code and outlines the obligations and duties that...
Communication in your Workplace - Facility Setting (V1. 2024, 30 minutes) 
GENERAL FACILITY ORIENTATION
Communication in your Workplace - Facility Setting (V1. 2024, 30 minutes) 

This Module covers topics on effectively communication strategies and how you can maintain professionalism in the workplace.


Course Duration: 30 minutes

Continuous Quality Improvement (V1.2024; 20 minutes)
YEARLY COMPULSORY TRAINING
Continuous Quality Improvement (V1.2024; 20 minutes)
In this module we will look at what Continuous Quality Improvement means for our care facility and for us working in the care facility. We will also: Define the term Continuous Quality Improvement. Understand the goals of the Quality...

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